ROM mismatch error

Error code
  • 032522　C3C4 ROM mismatch error
  • 032525　C2 ROM mismatch error
Occurrence condition
  • MCU Board ROM version and Additional Board (C2 Additional Main Board/C3C4 Additional Main Board) ROM version mismatch
Assumed cause
  • Firmware version mismatch
Troubleshooting
Step Confirmation and action YES NO
1

Perform Firmware Update
(Check the MCU ROM Ver and the Main ROM Ver)

  • Does the error go away?
 End

Contact EPSON Local Service Representatives
Note / 補足
  • Case of do not perform the FW update before the initial setting, a fatal error (ROM mismatch error) may occur depending on the optional products installed after completed the initial setting.
    If this occurs, turn the power OFF/ON once with the optional product installed, and perform a FW update from service support mode before initial settings to resolve the issue.
    (We recommend updating the firmware before initial settings)