Remedy for phase A

Error codes related to Fax transmission

Job’s error code

Remedy

No tone Failure 203
  • Plug in the phone and check for a dial tone, continuous tone, or intermittent tone from the switch.
  • PSTN or PBX line? For a PBX line, change the connection line setting to PBX and try.
  • If you can hear the dial tone but cannot detect it, record it and check the signal.
    Adjust the detection method in RAM Edit mode.
    The setting of dial tone detection = off should be avoided as much as possible, since there is a risk of erroneous connection.
Port reverse insertion Failure 204
  • Check that the LINE and EXT. Ports are not connected in reverse, and that the telephone line is connected.
Line not connected Failure 205
  • Check that the telephone line is correctly connected to the LINE port.
  • Connect your phone, hear a dial tone and see if you can dial and place a call.
  • Check the line voltage with a tester. (DC48V when on-hook)
Busy Failure 206
  • Check that the phone number is correct.
  • Check if another signal is incorrectly detected as a busy tone.
    If a false detection has been made, record the signal and check for the false detection.
    Turn off the busy tone detection function or adjust the detection method in RAM Edit mode.
no reply Failure 207
  • Check that the phone number is correct.
  • Check if the fax signal is returned from the other party.