Paper ejection stacker full error

Detection condition
  • When face down tray top detected “full”
Defect-related parts
  • 920802 Face down tray (main unit)
    • Paper Eject Tray Front Detection Sensor (Front/Rear)
    • MCU Board
Troubleshooting
Step Confirmation and action YES NO
1

Check the output tray corresponding to the error

Is there paper piled up in the output tray? If so, remove the paper.

  • Has the defect been improved?
 End of work Go to step 2
2

Clean the sensor related to the error

Is there any dirt on the light-receiving or light-emitting side of the sensor? If dirty, clean it.

  • Has the defect been improved?
 End of work Go to step 3
3

Check the sensor for installation, check connection of the connectors and cables

Is the sensor properly installed? Is there any connectors that are not fully inserted? Is there any cables that are disconnected or pinched?

  • Has the defect been improved?
 End of work

Go to step 4
4

Replace the sensor related to the error
Replace the sensor related to the error.

  • Did the replacement solve the problem?

End of work

 Replace the MCU board