No paper error

Error name
  • No paper error (C1) (Error code: 920201)
  • No paper error (C2) (Error code: 920202)
  • No paper error (C3) (Error code: 920203)
  • No paper error (Rear tray) (Error code: 920205)
Error occurrence condition

Displayed when it is detected that there is no paper in the cassette at the start of printing.

Trouble related parts and causes
  • Paper incorrectly loaded
  • Paper detection sensor failure
  • Paper detection sensor lever failure
Troubleshooting
Step Check and measure Yes No
1

Check the paper loading state

Check that the paper is correctly loaded in the cassette.

Go to step 2

Reload the paper

2

Check the paper detection sensor lever

Check that the paper detection sensor lever is not damaged.

If the error did not occur, go to step 3

Replace the paper detection sensor lever

3

Check the paper detection sensor

Perform an individual action check and make sure that there is no sensor output error.

  • A50 to A54 Sensor Check

Replace the Main Board Assy. (If the trouble is not resolved after replacing the Main Board Assy, contact the Epson Service Support department.)

Replace the paper cassette detection sensor