Ink Bleed

Symptom
  • Characters and images are distorted or blurred.
Cause
  • ADF/SCN Unit failure
  • Paper
  • Ink
  • Miss-match the Printer setting and print paper
  • PG adjustment value deviation
  • Temperature and humidity sensors failure
  • Printhead failure
Troubleshooting
Step Check and measure Yes No
1

Check whether printing or copying

Check whether the symptom occurs with printing or with copying.
  • Occurs with printing and copying
    Go to step 2

Occurs with copying only

Refer to "ADF/Scanner trouble"
2

Check the settings

Check that the print settings and paper type setting is correct.

Go to step 3

If the symptom continues to occur after performing the above, go to step 3.
3

Check the paper

Print with standard paper (genuine paper) and check that there is no character distortion or blurring.

Is the result OK?

 Go to step 4

Recommend using the standard paper (genuine paper).
4

Check the ink packs

Check the ink packs attached to the printer.

Are genuine ink packs attached?

 Go to step 5

Recommend using genuine ink packs.

Check whether or not the corresponding error occurs by using genuine packs.

* To replace ink inside the ink path, ink filling is necessary.

If the symptom continues to occur after changing to the genuine ink packs, go to step 6.
5

Check the nozzle check pattern

Print nozzle check patterns and check whether there are nozzles missing or deflection.

Nozzle condition is OK?

  • Nozzle check pattern print method is below.
Go to step 6

Obtain the information as follows from the service status sheet and execute head cleaning according to the nozzle missing state check matrix table.

  • Nozzle missing rank
  • Cleaning History

*If nozzle missing is not improved, refer to Nozzles Missing. If the symptom is not improved after performing the above, go to step 7.
6

Check the PG

Is the PG within the specified value range (1.60 ±0.05 mm)?

Is the PG within the standard value?

 Go to step 7

Perform " the PG Check".

If the symptom continues to occur after performing the PG adjustment, go to step 8.
7

Check the temperature

Check that the head thermistor and temperature and humidity sensor temperatures are appropriate. Execute the following items from the Service Support mode then.

* The head temperature becomes very hot after continuous printing so wait about 1 hour after printing before performing the check.
Do the sensors operate normally?

Contact the Epson Service Support department.