Overview
Service support mode is a service dedicated special mode that can be started by a special operation, and allows you to execute functions including adjustment, inspection, and individual operation check functions.
- WF-C879R_WF-C879Ra
- Product Summary
- Configration
- Product Configuration (Name of Each Part)
- Motor, Sensor, Clutch, and Solenoid Specifications
- Print Head
- Carriage Mechanism
- Ink Supply Mechanism
- Ink System Mechanism
- Paper Loading/Paper Feed Mechanism
- Scanner/ADF Mechanism
- Installation and Settings
- Overview of Introduction and Installation
- Installation Procedure
- Unpacking and checking items included in package
- Removing the protective tape and protective material
- Installation
- Attaching manual stapler (option)
- Attaching additional cassette unit and printer stand (option)
- Attaching optional ethernet interface card
- Attaching optional fax board
- Attaching authentication device stand (option)
- Attaching clamps
- Attaching ink packs
- Connecting the power cable
- Attaching output tray, document holder and cleaning cloth holder
- Ink Information Display Setting
- Firmware Update
- Main unit settings
- Printing/operation checks
- Attaching authentication device stand
- Installing the Cabinet
- Main Unit Settings
- Ink Information Display Setting
- Relocation, Removal
- Overview of Introduction and Installation
- Troubleshooting
- Overview
- Troubleshooting Workflow
- Troubleshooting
- Normal Errors
- Fatal Errors
- ADF/SCN error
- Home Position Detection Failure (Error code: 100016)
- REL PID excess speed detection (error code: 100025)
- REL PID reverse detection (error code: 100026)
- REL PID lock detection (error code: 100027)
- REL PID excess load (error code: 100029)
- REL PID driving time (error code: 100030)
- Gap IF adjustment error (error code: 100043)
- Set guide sensor error (error code: 100044)
- MAIN-B connection error (error code: 100048)
- MAIN-B Firmware version mismatch error (error code: 100050)
- Paper jam error (error code: 100054)
- Gap sensor dirty error (error code: 100062)
- Calibration error (error code: 190000)
- Match error between Main ROM and μSD ROM (PDL Program) (error code:205604)
- CR error
- CR PID driving time error (error code: 000020)
- CR PID excess load error (error code: 000021)
- CR PID excess speed error (error code: 000022)
- CR PID reverse error (error code: 000023)
- CR PID lock error (error code: 000024)
- CR PID underspeed error (error code: 000025)
- CR PID excess load2 error (error code: 000027)
- CR load position driving time error (error code: 000030）
- CR load position excess load error (error code: 000031)
- CR load position excess speed error (error code: 000032)
- CR load position reverse error (error code: 000033)
- APG target position not reached error (error code: 034011)
- PW detector failure error (error code: 034016)
- PW sensor detected foreign object error (error code: 034017)
- PF error
- PF PID riving time error (error code: 000040)
- PF PID excess load error (error code: 000041)
- PF PID excess speed error (error code: 000042)
- PF PID reverse error (error code: 000043)
- PF PID lock error (error code: 000044)
- PF load position driving time error (error code: 000050)
- PF load position excess load error (error code: 000051)
- PF load position excess speed error (error code: 000052)
- PF load position reverse error (error code: 000053)
- SMAP phase detection error (error code: 034012)
- 3rd NIP release sensor failure error (error code: 034018)
- Cassette error
- ASF PID driving time error (error code: 000060)
- ASF PID excess load error (error code: 000061)
- ASF PID excess speed error (error code: 000062)
- ASF PID reverse error (error code: 000063)
- ASF PID lock error (error code: 000064)
- ASF load position driving time error (error code: 000070)
- ASF load position excess load error (error code: 000071)
- ASF load position excess speed error (error code: 000072)
- ASF load position reverse error (error code: 000073)
- Additional cassette error
- 2nd ASF PID driving time error (error code: 000080)
- 2nd ASF PID excess load error (error code: 000081)
- 2nd ASF PID excess speed error (error code: 000082)
- 2nd ASF PID reverse error (error code: 000083)
- 2nd ASF PID lock error (error code: 000084)
- 2nd ASF load position driving time error (error code: 000090)
- 2nd ASF load position excess load error (error code: 000091)
- 2nd ASF load position excess speed error (error code: 000092)
- 2nd ASF load position reverse error (error code: 000093)
- LFT1 PID driving time error (error code: 000160)
- LFT1 PID excess load error (error code: 000161)
- LFT1 PID excess speed error (error code: 000162)
- LFT1 PID lock error (error code: 000164)
- LFT2 PID driving time error (error code: 000180)
- LFT2 PID excess load error (error code: 000181)
- LFT2 PID excess speed error (error code: 000182)
- LFT2 PID lock error (error code: 000184)
- LFT3 PID driving time error (error code: 000200)
- LFT3 PID excess load error (error code: 000201)
- LFT3 PID excess speed error (error code: 000202)
- LFT3 PID lock error (error code: 000204)
- LFT4 PID driving time error (error code: 000220)
- LFT4 PID excess load error (error code: 000221)
- LFT4 PID excess speed error (error code: 000222)
- LFT4 PID lock error (error code: 000224)
- PG PID driving time error (error code: 000480)
- PG PID excess load error (error code: 000481)
- PG PID excess speed error (error code: 000482)
- PG PID reverse error (error code: 000483)
- PG PID lock error (error code: 000484)
- ASF3 PID driving time error (error code: 000540)
- ASF3 PID excess load error (error code: 000541)
- ASF3 PID excess speed error (error code: 000542)
- ASF3 PID reverse error (error code: 000543)
- ASF3 PID lock error (error code: 000544)
- ASF3 load position driving time error (error code: 000550)
- ASF3 load position excess load error (error code: 000551)
- ASF3 load position excess speed error (error code: 000552)
- ASF3 load position reverse error (error code: 000553)
- ASF4 PID driving time error (error code: 000560)
- ASF4 PID excess load error (error code: 000561)
- ASF4 PID excess speed error (error code: 000562)
- ASF4 PID reverse error (error code: 000563)
- ASF4 PID lock error (error code: 000564)
- ASF4 load position driving time error (error code: 000570)
- ASF4 load position excess load error (error code: 000571)
- ASF4 load position excess speed error (error code: 000572)
- ASF4 load position reverse error (error code: 000573)
- SRPT PID driving time error (error code: 000640)
- SRPT PID excess load error (error code: 000641)
- SRPT PID excess speed error (error code: 000642)
- SRPT PID Lock Error (Error code: 000664)
- PE DETECTOR ERROR (ERROR CODE: 030001)
- PW sensor light value adjust error (error code: 030002)
- Emergency stop error caused by cover opening (error code: 030004)
- Power Supply Cooling Fan failure (error code: 100022)
- Printhead electrical error
- X-Hot detect error (pre printing) (error code: 031001)
- X-Hot detect error (after flushing) (error code: 031002)
- TRANSISTOR TEMPERATURE ERROR (ERROR CODE: 031003)
- Head temperature error (error code: 031004)
- X-Hot detect error (at ink replacement timing) (error code: 031005)
- Print head fuse blown error (error code: 031006)
- VBS over-voltage error (error code: 031008)
- HCS error (error code: 031011)
- Additional cassette FW error
- Extension over connection error (error code: 032001)
- Incompatible expansion cassette connection error (error code: 032002)
- Additional setting state error 1 (error code: 032051)
- Additional setting state error 2 (error code: 032052)
- ADDITIONAL CASSETTE RECOVERY MODE ERROR (ERROR CODE:032101)
- Addition communication error 1 (error code:032151)
- Addition communication error 2 (error code:032152)
- Addition communication error 3 (error code:032153)
- Addition communication error 4 (error code:032154)
- Addition communication error 5 (error code:032155)
- Addition communication error 6 (error code:032156)
- Addition communication error 7 (error code:032157)
- Addition communication error 8 (error code:032158)
- Addition communication error 9 (error code:032159)
- Addition communication error 10 (error code:032160)
- Addition communication error 11 (error code:032161)
- Addition communication error 12 (error code:032162)
- CSIC error
- CRCM Blowout Error (Error code: 033001)
- ASIC Access error (Error code: 033002)
- FATAL ERROR WHEN SENDING SC (ERROR CODE: 033004)
- Other ink device error (error code: 033005)
- Read parity error (error code: 033006)
- Write Parity Error (Error code: 033007)
- Home position seek error (error code: 034001)
- Deadlock avoidance impossible (error code: 034002)
- Impossible contact detection error (error code: 034003)
- Motor runaway error (error code: 034010)
- Ink leak error (Error code: 034841)
- SD Card Access error (Error code: 205602)
- Precautions for collecting the main unit log
- ADF/SCN error
- Troubleshooting from Failure Symptom
- Feeding trouble
- Printing/image quality trouble
- ADF/scanner trouble
- Other
- Individual Action Check Function
- Fax related troubleshooting
- Fax related troubleshooting
- Disassembly / Assembly
- Repair work summary
- Disassembly Flowchart
- Disassembly Flowchart
- Housing (1/3)
- Housing (2/3)
- Housing (3/3)
- Ink Supply (1/3)
- Ink Supply (2/3)
- Ink Supply (3/3)
- ADF/SCN（1/6）
- ADF/SCN（2/6）
- ADF/SCN（3/6）
- ADF/SCN（4/6）
- ADF/SCN（5/6）
- ADF/SCN（6/6）
- Electric Components (1/4)
- Electric Components (2/4)
- Electric Components (3/4)
- Electric Components (4/4)
- Ink system mechanism
- Carriage Mechanism (1/3)
- Carriage Mechanism (2/3)
- Carriage Mechanism (3/3)
- Paper Feed Mechanism (1/8)
- Paper Feed Mechanism (2/8)
- Paper Feed Mechanism (3/8)
- Paper Feed Mechanism (4/8)
- Paper Feed Mechanism (5/8)
- Paper Feed Mechanism (6/8)
- Paper Feed Mechanism (7/8)
- Paper Feed Mechanism (8/8)
- Paper Cassette
- Optional Paper Cassette (1/4)
- Optional Paper Cassette (2/4)
- Optional Paper Cassette (3/4)
- Optional Paper Cassette (4/4)
- Disassembly Flowchart
- Parts/Components Location
- Before / After Replacement Work
- Disassembly/Reassembly
- Housing
- Left Housing Assy
- Front Left Housing
- Front Cover Hinge Left
- Front Inner Housing Left
- Front Cover Assy
- Stacker Driven Assy
- Cassette Paper Size Sensor
- Cassette Paper Size Sensor Lever
- Cassette Paper Size Sensor Holder
- Stacker Assy
- Connector Cover
- Front Inner Housing Center
- Right Housing Assy
- Front Right Housing
- Front Cover Hinge Right
- Ink Pack Tray (CL)
- Ink Pack Tray (BK)
- Panel FFC Protection Sheet
- Panel Unit
- Panel FFC
- Front Cover Sensor Cover
- Front Cover Sensor
- Front Inner Housing Right
- Ink Supply
- Paper Jam Clear Cover Holder
- Paper Jam Clear Cover Open Sensor
- Left RIPS Housing Assy
- Ink Pack Cover Lock Lever Assy
- Front RIPS Housing
- Decompression Tube Assy
- Ink End Sensor
- Ink Supply Unit
- Decompression Pump Unit
- Ink Leak Sensor Assy
- CSIC FFC
- Ink Pack Cover Belt
- Ink Pack Cover
- Ink Pack Cover Open Sensor
- Right RIPS Housing Assy
- CSIC Relay Board
- Paper Jam Clear Cover Belt
- Paper Jam Clear Cover
- Rear RIPS Housing
- Ink Supply Tube Assy
- Selector Valve Unit
- ADF/SCN
- Rear ADF Cover Assy
- Left SC Cover
- Front SC Cover
- ADF Board
- C-ring & Combination Gear
- Soft Closing Gear Assy
- ADF Cover Assy
- Top ADF Document Support Assy
- ADF Cover
- Bottom ADF Document Support
- Document Length Detector
- Document Width Detector
- C-ring & Stopper Shaft
- Rear SC Cover
- ADF unit
- ADF Half Closed Sensor
- SCN Unit
- Support Stand
- Document Mat Cover Assy
- SCN Upper Case
- SCN Board
- Document Width Detector/Document Length Detector
- CIS Unit (SCN)
- ADF Close Sensor
- ADF Pick Up Roller Assy
- ADF Pickup Roller Cover
- ADF Retard Roller
- ADF Retard Roller Cover
- Document Stopper
- Paper Stopper Hinge
- Right SC Cover
- ADF Reinforcing Plate Rear
- ADF Reinforcing Plate Front
- Front ADF Cover/Front ADF Cover Support
- CIS Unit (ADF)
- Electric Components
- Ink system mechanism
- Carriage mechanism
- Paper Feed Mechanism
- Paper Guide Upper Right
- Paper Guide Upper Center Right
- Paper Guide Upper Center Left
- Paper Guide Upper Left
- Paper Guide Upper Center Assy
- PE Sensor
- Nip Release Solenoid
- Duplex Unit Paper Detector
- Duplex Print Cover Open Sensor
- Star Wheel Assy
- Paper Jam Sensor Lever
- ASF Drive Assy
- ASF Encoder
- PW Drive Shutter
- PF Drive Assy
- Lift Gear
- Lift Drive Assy
- PF Scale Protection Material
- PF Belt Tension Stopper
- SMAP Phase Sensor
- PF Timing Belt
- PF Encoder Assy
- Rear ASF Unit
- Rear ASF Clutch Gear
- Rear ASF Solenoid
- Rear ASF Upper Cover
- Paper Guide UpperLower
- Rear ASF Lower Cover
- RIPS Drive Roller
- RIPS Feed Sensor Lever & Torsion Spring
- Rear Band
- Duplex Print Cover
- Rear ASF Upper Cover Sub
- Duplex Print Assy
- Middle Duplex Print Guide
- Pickup Roller
- Paper Detection Sensor
- Hopper Up/down Sensor
- Feed Lever
- Cassette Detection Sensor
- Feed Sensor
- Paper Size Sensor
- Paper Cassette
- Additional cassette unit
- Option Pick Up Roller
- Option Rear Cover
- Option Rear Cover Belt
- Option Feed Lever
- Upper Connector
- Lower Connector
- Option Right Frame
- Option Rear Cover Sensor
- Separate Roller Drive Gear
- Lift Drive Gear
- Spur Gear (with E-ring)
- Vertical Roller
- Cassette Detection Sensor
- Feed Sensor
- Cassette Paper Size Sensor
- Paper Detection Sensor
- Hopper Up/down Sensor
- Option Cassette Paper Size Sensor
- Option Cassette Paper Size Sensor Lever
- Option Cassette Paper Size Sensor Holder
- Others
- Housing
- Service Support Mode
- Adjustment and Additional Operations
- Overview
- List of Tools/Software/Consumables for Adjustments
- Adjustments and Check Items Purpose
- Adjustment and Inspection List
- Adjustments and Check Items Details
- Mech Adjust
- Software adjustments and inspections
- Initial Setting Menu
- Mech Adjust MENU
- Printing Adjust MENU
- Simple Adjustment MENU
- Mech Check MENU
- Printing Check MENU
- Maintenance MENU
- Main Parts Adjust: MENU
- BEFORE REPAIR OPERATION [B90] (PRINT HEAD)
- AFTER REPAIR ADJUSTMENT [B80] (PRINT HEAD)
- BEFORE REPAIR OPERATION [B91] (INK SUPPLY UNIT)
- AFTER REPAIR ADJUSTMENT [B81] (INK SUPPLY UNIT)
- BEFORE REPAIR OPERATION [B92] (INK SYSTEM ASSY)
- AFTER REPAIR ADJUSTMENT [B82] (INK SYSTEM ASSY)
- AFTER REPAIR ADJUSTMENT [B83] (REAR ASF UNIT)
- AFTER REPAIR ADJUSTMENT [B84] (MAIN BOARD)
- ADF UNIT AFTER REPAIR ADJUSTMENT [D03]
- SCN UNIT AFTER REPAIR ADJUSTMENT [D04]
- Periodic Maintenance MENU
- Individual Adjustment: MENU (ADF/SCN)
- Maintenance and Inspections
- Appendix