Impossible contact detection error (error code: 034003)

Cause

Contact detection is not possible even when CR performs specified step movement.

Suspected cause
  • Paper jam or foreign object (in CR operation area)
  • CR lock lever failure (Inksystem Assy failure)
  • Main board failure
Troubleshooting
Step Confirmation and action Yes No
1

Check for paper jam and foreign object
Check that there is no paper jam or foreign object in the CR operation area.

Go to step 2

Remove the jammed paper or foreign object.
2

Check the CR lock lever operation
Turn on the power and check that the CR lock lever is operating.

Replace the main board

(If the trouble is not resolved, contact EPSON local service representatives.)

Replace the Maintenance Unit