# Troubleshooting Workflow

The workflow for troubleshooting is described below.

Refer to the "List of Errors/Problems" to identify the cause of the problem. If the printer is remotely monitored, also refer to “Troubleshooting with Remote Monitoring”.

• If an error has occurred
  • Normal Errors
  • Fatal Errors
  • Paper jam error
• Failure phenomenon without error indication
  • Feeding trouble
  • Printing/image quality trouble
  • ADF/scanner trouble
  • Other