Print position offset in CR operation direction

Symptom

The image is offset in the main scanning direction (left and right margins are not equal)
Left or right edge of the image is cut off.
- A: Main scanning line (CR operation) direction
- B: Sub scanning line (feed) direction

Suspected cause

Paper load position offset
The paper settings of main unit or printer driver are not appropriate.
Print start position process adjustment value deviation
PW sensor is dirty or has deteriorated
PW sensor adjustment value incorrect
CR scale dirty, damaged, or defective

Troubleshooting

Step	Confirmation and action	Yes	No
1	Check the paper cassette Check that the paper size and guide position are appropriate. Check whether or not the paper size and edge guide position are appropriate.	Go to step 2	Correct the guide position If the symptom is not improved after performing the above, go to step 2.
2	Check the settings Check the settings of the main unit/printer driver listed below. Main unit settings: Check that the paper settings and automatic size detection settings of the main unit are appropriate. Driver: Check that a value other than 0 is not input for the offset in the extended settings. Are the printer/driver settings appropriate?	Go to step 3	Change the settings If the symptom is not improved after performing the above, go to step 3.
3	Check PW sensor (Execute the following item from the service support mode.) SENSOR CHECK-PW [B22] PW SENSOR CORRECT [B49]	Go to step 4	If trouble is occurred in “1”, replace the PW sensor In the “2”, select and enter an appropriate value from the adjustment pattern If the symptom continues to occur, go to step 5.
4	Check the rollers Check that the surfaces and attachment states of the intermediate rollers and feed rollers are appropriate. (Locked part is askew, assembling of unit faulty, something is caught, etc.)	Go to step 5	Reattach the rollers. If roller is damaged, replace any rollers. (Refer to Pickup Roller /Retard Roller ) If the symptom is not improved after performing the above, go to step 6.
5	Check the CR scale Visually check the CR scale to confirm that it is not dirty or damaged. CR SCALE CHECK [B21] Nozzle condition is excellent?	Contact Epson local service representatives.	When the CR Scale is damaged Replace the CR Scale. (See "CR Scale ")