No paper error
Error name
- No paper error (C1) (Error code: 920201)
- No paper error (C2) (Error code: 920202)
- No paper error (C3) (Error code: 920203)
- No paper error (C4) (Error code: 920204)
- No paper error (Rear tray) (Error code: 920205)
Error occurrence condition
Displayed when it is detected that there is no paper in the cassette at the start of printing.
Trouble related parts and causes
- Paper incorrectly loaded
- Paper detection sensor failure
- Paper detection sensor lever failure
Troubleshooting
| Step | Check and measure | Yes | No |
|---|---|---|---|
| 1 | Check the paper loading state Check that the paper is correctly loaded in the cassette. |
Go to step 2 |
Reload the paper. |
| 2 | Check the paper detection sensor lever Check that the paper detection sensor lever is not damaged. |
If the error did not occur, go to step 3. | Replace the paper detection sensor lever. |
| 3 | Check the paper detection sensor Perform the Failure Verification and make sure that there is no sensor output error.
|
Replace the Main Board Assy. (If the trouble is not resolved after replacing the Main Board Assy, contact the Epson Service Support department.) |
Replace the paper cassette detection sensor. |