FAX Service Parameter
To support by country or trouble, this product is equipped with the service parameters in addition to user mode parameters.
Start the “FAX Maintenance Mode” from the special mode to change settings with the service parameters.
- EM-C800/EP-C800 Service Manual Rev.G
- Product Descriptions
- Structure/Operating Principle
- Installation and Settings
- Overview of Introduction and Installation
- Installation Procedure
- Troubleshooting
- Overview
- Troubleshooting Workflow
- List of Errors/Problems
- Troubleshooting Errors with Error Indication
- Normal Errors
- Fatal Errors
- ADF/SCN error
- ADF PID excess speed detection (error code: 100001)
- ADF PID reverse detection (error code: 100002)
- ADF PID lock detection (error code: 100003)
- ADF PID excess load (error code: 100005)
- ADF PID driving time (error code: 100006)
- Home position detection failure (Error code: 100016)
- Contact detection distance exceeded (error code: 100017)
- MAIN-B connection Error (error code: 100048)
- MAIN-B Firmware version mismatch Error (error code: 100050)
- Paper jam error (error code: 100054)
- FB PID excess speed detection (error code: 100065)
- FB PID reverse error (Error code: 100066)
- FB PID lock error (Error code: 100067)
- FB PID excess load error (Error code: 100069)
- FB PID driving time error (error code: 100070)
- FB BS+ excess speed error(error code: 100073)
- FB BS+ reverse error (Error code: 100074)
- FB BS+ lock error (Error code: 100075)
- FB BS+ excess load error (error code: 100077)
- FB BS+ driving time error (error code: 100078)
- CR error
- CR PID driving time error (error code: 000020)
- CR PID excess load error (error code: 000021)
- CR PID excess speed error (error code: 000022)
- CR PID reverse error (error code: 000023)
- CR PID lock error (error code: 000024)
- CR PID speed fall error (error code: 000025)
- CR PID excess load error 2 (error code: 000027)
- CR load position driving time error (error code: 000030)
- CR load position excess load error (error code: 000031)
- CR load position excess speed error (error code: 000032)
- CR load position reverse error (error code: 000033)
- PF error
- PF PID driving time error (error code: 000040)
- PF PID excess load error (error code: 000041)
- PF PID excess speed error (error code: 000042)
- PF PID reverse error (error code: 000043)
- PF PID lock error (error code: 000044)
- PF load position driving time error (error code: 000050)
- PF load position excess load error (error code: 000051)
- PF load position excess speed error (error code: 000052)
- PF load position reverse error (error code: 000053)
- ASF error
- ASF PID driving time error (error code: 000060)
- ASF PID excess load error (Error code: 000061)
- ASF PID excess speed error (error code: 000062)
- ASF PID reverse error (Error code: 000063)
- ASF PID lock error (Error code: 000064)
- ASF load position driving time error (error code: 000070)
- ASF load position excess load error (error code: 000071)
- ASF load position excess speed error (error code: 000072)
- ASF load position reverse error (error code: 000073)
- Additional ASF error
- 2nd ASF PID driving time error (error code: 000080)
- 2nd ASF PID excess load error (Error code: 000081)
- 2nd ASF PID excess speed error (error code: 000082)
- 2nd ASF PID reverse error (Error code: 000083)
- 2nd ASF PID lock error (Error code: 000084)
- 2nd ASF load position driving time error (error code: 000090)
- 2nd ASF load position excess load error (error code: 000091)
- 2nd ASF load position excess speed error (error code: 000092)
- 2nd ASF load position reverse error (error code: 000093)
- ASF3 PID driving time error (error code: 000540)
- ASF3 PID excess load error (Error code: 000541)
- ASF3 PID excess speed error (error code: 000542)
- ASF3 PID reverse error (Error code: 000543)
- ASF3 PID lock error (Error code: 000544)
- ASF3 load position driving time error (error code: 000550)
- ASF3 load position excess load error (error code: 000551)
- ASF3 load position excess speed error (error code: 000552)
- ASF3 load position reverse error (error code: 000553)
- ASF4 PID driving time error (error code: 000560)
- ASF4 PID excess load error (Error code: 000561)
- ASF4 PID excess speed error (error code: 000562)
- ASF4 PID reverse error (Error code: 000563)
- ASF4 PID lock error (Error code: 000564)
- ASF4 load position driving time error (error code: 000570)
- ASF4 load position excess load error (error code: 000571)
- ASF4 load position excess speed error (error code: 000572)
- ASF4 load position reverse error (error code: 000573)
- IS error
- IS PID driving time error (error code: 000100)
- IS PID excess load error (error code: 000101)
- IS PID excess speed error(error code: 000102)
- IS PID reverse error (error code: 000103)
- IS PID lock error (error code: 000104)
- IS load position driving time error (error code: 000110)
- IS load position excess load error (error code: 000111)
- IS load position excess speed error (error code: 000112)
- IS load position reverse error (error code: 000113)
- Ink leak error (Error code: 034841)
- Additional LIFT error
- LFT2 PID driving time error (error code: 000180)
- LFT2 PID excess load error (error code: 000181)
- LFT2 PID excess speed error (error code: 000182)
- LFT2 PID lock error (error code: 000184)
- LFT3 PID driving time error (error code: 000200)
- LFT3 PID excess load error (error code: 000201)
- LFT3 PID excess speed error (error code: 000202)
- LFT3 PID lock error (error code: 000204)
- LFT4 PID driving time error (error code: 000220)
- LFT4 PID excess load error (error code: 000221)
- LFT4 PID excess speed error (error code: 000222)
- LFT4 PID lock error (error code: 000224)
- Printhead electrical error
- Head-Hot detect error (before printing) (error code: 031001)
- Head-Hot detect error (after flushing) (error code: 031002)
- Head temp error (error code: 031004)
- Transistor temp error (error code: 031003)
- Blowout of a fuse error (Head) (error code: 031006)
- VBS overvoltage error (error code: 031008)
- HCS error (error code: 031011)
- Additional cassette FW error
- Extension over connection error (error code: 032001)
- Incompatible expansion cassette connection error (error code: 032002)
- Additional setting state error 1 (Error code: 032051)
- Additional setting state error 2 (Error code: 032052)
- Addition recovery mode error (error code: 032101)
- Addition communication error 1 (Error code:032151)
- Addition communication error 2 (Error code:032152)
- Addition communication error 3 (Error code:032153)
- Addition communication error 4 (Error code:032154)
- Addition communication error 5 (Error code:032155)
- Addition communication error 6 (Error code:032156)
- Addition communication error 7 (Error code:032157)
- Addition communication error 8 (Error code:032158)
- Addition communication error 9 (Error code:032159)
- Addition communication error 10 (Error code:032160)
- Addition communication error 11 (Error code:032161)
- Addition communication error 12 (Error code:032162)
- Emergency stop error caused by cover opening (Error code: 030004)
- CSIC error
- CRCM access error (hardware failure) (Error code: 033006)
- CRCM access error (hardware failure) (Error code: 033007)
- CRCM access error (firmware failure) (Error code:033008)
- Special print impossible error (error code: 033009)
- CSIC access error (hardware failure) (Error code: 033010)
- CSIC access error (hardware failure) (error code: 033011)
- Home position seek error (Error code: 034001)
- Motor runaway error (Error code: 034010)
- FW error
- Precautions for collecting the main unit log
- ADF/SCN error
- Subtype code: Ink cartridge
- Sub kind code: Maintenance Box
- For problems without error indications
- Feeding trouble
- Printing/image quality trouble
- ADF / Scanner Trouble
- Other
- Remedy of When The Check Pattern is not appropriate
- Troubleshooting Errors with Error Indication
- Failure Verification Function
- Fax Related Troubleshooting
- Other Troubles
- Repair and Adjustment
- Repair Work Overview
- Precautions before Repair Work
- Recommended Tools
- Disassembly Flowchart
- Parts Layout Diagrams
- Disassembly/Assembly
- Housing (EM-C800 Series)
- Housing (EP-C800 Series)
- Ink Supply Mechanism
- Ink Supply Unit Front Cover
- Ink Pack Tray BK/Ink Pack Tray CL
- Rear Lower Cover Assy
- Ink Supply Unit (EM-C800 Series)
- Ink Supply Unit (EP-C800 Series)
- Foot (EM-C800 Series)
- Foot (EP-C800 Series)
- CRCM FFC (EM-C800 Series)
- CRCM FFC (EP-C800 Series)
- Ink Leak Sensor Assy (EM-C800 Series)
- Ink Leak Sensor Assy (EP-C800 Series)
- Temperature and Humidity Sensor (EM-C800 Series)
- Temperature and Humidity Sensor (EP-C800 Series)
- Ink Supply Unit Lower Housing Assy (EM-C800 Series)
- Ink Supply Unit Lower Housing Assy (EP-C800 Series)
- Ink Porous Pad, 2 (EM-C800 Series)
- Ink Porous Pad, 2 (EP-C800 Series)
- Lock Lever (EM-C800 Series)
- Lock Lever (EP-C800 Series)
- Ink Tube Guide Holder (EM-C800 Series)
- Ink Tube Guide Holder (EP-C800 Series)
- Ink Porous Pad, 3 (EM-C800 Series)
- Ink Porous Pad, 3 (EP-C800 Series)
- Decompression Pump (EM-C800 Series)
- Decompression Pump (EP-C800 Series)
- CRCM Board Assy (EM-C800 Series)
- CRCM Board Assy (EP-C800 Series)
- ADF/SCN Mechanism (EM-C800 Series only)
- Electric Circuit Components
- Fax Assy
- USB Interface Board
- Wireless Lan Module (EM-C800 Series)
- Wireless Lan Module (EP-C800 Series)
- Relay Board Assy (EM-C800 Series)
- Relay Board Assy (EP-C800 Series)
- PDL Board (EM-C800 Series)
- PDL Board (EP-C800 Series)
- SD Memory (EM-C800 Series)
- SD Memory (EP-C800 Series)
- Speaker Assy
- Panel Assy (EM-C800 Series)
- Panel Assy (EP-C800 Series)
- Relay Cable (Panel to Main) (EM-C800 Series)
- Relay Cable (Panel to Main) (EP-C800 Series)
- Numpad Board Assy
- Main Board Assy (EM-C800 Series)
- Main Board Assy (EP-C800 Series)
- Power Supply Assy (EM-C800 Series)
- Power Supply Assy (EP-C800 Series)
- Ink System Mechanism
- Carriage Mechanism
- CR Scale Spring (EM-C800 Series)
- CR Scale Spring (EP-C800 Series)
- CR Scale (EM-C800 Series)
- CR Scale (EP-C800 Series)
- Bind Screw2.5 x 25 (w/washer) (EM-C800 Series)
- Bind Screw2.5 x 25 (w/washer) (EP-C800 Series)
- H.N.-1,2.5,F/ZN-3C (EM-C800 Series)
- H.N.-1,2.5,F/ZN-3C (EP-C800 Series)
- Bind Screw3 x 12 (w/washer) (EM-C800 Series)
- Bind Screw3 x 12 (w/washer) (EP-C800 Series)
- Ink Supply Tube Assy (EM-C800 Series)
- Ink Supply Tube Assy (EP-C800 Series)
- Head Screw Assy (EM-C800 Series)
- Head Screw Assy (EP-C800 Series)
- Printhead (EM-C800 Series)
- Printhead (EP-C800 Series)
- Head FFC Assy (EM-C800 Series)
- Head FFC Assy (EP-C800 Series)
- CR Driven Pulley Assy (EM-C800 Series)
- CR Driven Pulley Assy (EP-C800 Series)
- CR Motor Assy (EM-C800 Series)
- CR Motor Assy (EP-C800 Series)
- CR Unit (EM-C800 Series)
- CR Unit (EP-C800 Series)
- Paper Feed Mechanism
- C1 Cassette
- Stacker Assy
- Rear Unit
- C1 cassette feed roller
- PF Encoder Board (EM-C800 Series)
- PF Encoder Board (EP-C800 Series)
- PF Scale (EM-C800 Series)
- PF Scale (EP-C800 Series)
- Star Wheel Unit (EM-C800 Series)
- Star Wheel Unit (EP-C800 Series)
- Rear ASF Unit (EM-C800 Series)
- Rear ASF Unit (EP-C800 Series)
- Rear ASF Solenoid (EM-C800 Series)
- Rear ASF Solenoid (EP-C800 Series)
- Rear ASF Paper Detection Sensor (EM-C800 Series)
- Rear ASF Paper Detection Sensor (EP-C800 Series)
- Rear Unit Detection Sensor (EM-C800 Series)
- Rear Unit Detection Sensor (EP-C800 Series)
- Feed sensor (EM-C800 Series)
- Feed sensor (EP-C800 Series)
- Feed Sensor Detection Lever (EM-C800 Series)
- Feed Sensor Detection Lever (EP-C800 Series)
- Feed Sensor Detection Lever Spring (EM-C800 Series)
- Feed Sensor Detection Lever Spring (EP-C800 Series)
- Cassette Detection Sensor (EM-C800 Series)
- Cassette Detection Sensor (EP-C800 Series)
- ASF Drive Gear Assy (EM-C800 Series)
- ASF Drive Gear Assy (EP-C800 Series)
- Cassette Paper Detection Sensor (EM-C800 Series)
- Cassette Paper Detection Sensor (EP-C800 Series)
- Paper Guide Upper Assy Spring (EM-C800 Series)
- Paper Guide Upper Assy Spring (EP-C800 Series)
- Paper Guide Upper Assy (EM-C800 Series)
- Paper Guide Upper Assy (EP-C800 Series)
- PE Lever Assy (EM-C800 Series)
- PE Lever Assy (EP-C800 Series)
- PE Sensor (EM-C800 Series)
- PE Sensor (EP-C800 Series)
- Drive Gear Shaft (EM-C800 Series)
- Drive Gear Shaft (EP-C800 Series)
- Drive Gear Assy (EM-C800 Series)
- Drive Gear Assy (EP-C800 Series)
- Options
- Additional Cassette Feed Roller
- E-ring (plastic)
- One-way Gear
- Lift Up Sector Gear 40T
- Lift Up Gear 30T
- Paper Feed Detector Lever
- Torsion Spring 0.9
- Vertical Feed Roller
- Rear Lower Cover Assy
- Optional Paper Cassette Rear Cover
- Optional Paper Cassette Right Cover
- Optional Paper Cassette Rear Cover Slider
- Paper Guide Sub
- Optional Paper Cassette Left Cover
- Hopper Drive Assy
- ASF Encoder Assy
- Optional Paper Cassette Main Board Assy
- Lift Motor
- ASF Motor
- Paper Cassette 2nd Assy
- Direction Definitions
- Service Support Mode
- Starting Service Support Mode
- Menu List / Details
- 01 Printer Status Information
- 02 Check Pattern Print
- 201 Check Pattern
- 202 Paper Feed Confirmation
- 203 Paper Feed Confirmation (ADF)
- 03 Failure Verification
- 04 Maintenance
- 05 Adjustment for Replacement Parts
- 501 Main Unit
- 50101 Head & Ink Path
- 50102 Paper Feed/Eject Parts
- 50103 Electric Parts
- 502 Additional Cassette
- 503 ADF/SCN
- 501 Main Unit
- 06 Individual Adjustment
- 601 Printer/Additional Cassette
- 60101 CR Motor Correction
- 60102 PF Motor Correction
- 60103 C1 ASF Motor Correction
- 60104 C2 ASF/ Lift Motor Correction
- 60105 C3 ASF/ Lift Motor Correction
- 60106 C4 ASF/ Lift Motor Correction
- 60107 IS Motor Correction
- 60108 Head ID Input
- 60109 Nozzle Noise Check
- 60110 Nozzle Rank Categorise
- 60111 Nozzle Detect Check
- 60115 Head Angular Adj. (H/W)
- 60116 Head Angular Adj. (S/W)
- 60118 PTS Acc./ Dec. Adj.
- 60119 PTS Acc./ Dec. Adj. (Simple)
- 60120 Bi-D Adj.
- 60121 Bi-D Adj. (Simple)
- 60122 Bi-D Band Adj.
- 60123 Bi-D Band Adj. (Simple)
- 60124 PW Sensor Correction
- 60125 PW Sensor Initialize
- 60126 Cassette Print Position Adj.
- 60127 Rear ASF Print Position Adj.
- 60128 Cassette PE Adj.
- 60129 Rear ASF PE Adj.
- 60130 PF/ EJ Adj.
- 60132 PF Band Feed Adj.
- 60133 PF Band Feed Adj. (Simple)
- 60141 Special Ink Charge
- 60142 Ink Discharge
- 60143 CR Unlock & Power OFF
- 602 ADF/SCN
- 601 Printer/Additional Cassette
- 07 Installation /Operation Check
- 08 USB Memory FW Update
- 09 Date Transfer Function
- 10 Acquire Debug Log
- Adjustments & Additional Operations
- Maintenance and Inspections
- Appendix