Additional setting state error 1 (error code: 032051)

Cause

Occurs when the condition that the connection terminal seems to be defective connection is detected at the main unit and optional cassette connection section.

Suspected cause
  • Optional cassette installation failure
  • Foreign object (in connection part)
  • Optional cassette connection part failure
  • Optional Paper Cassette Main Board failure
Troubleshooting
Procedure Check and measure Yes No
1

Check the Optional Cassette installation state
Check that the Optional Cassette is properly installed.

Go to step 2

Reinstall the optional cassette.

2

Check the foreign material in connection part
Check that there is no foreign object trapped in the contact point between the main unit and the extension cassette.

Go to step 3

Remove the foreign object from connection part.

3

Check the operation after reinstalling the Connection part of optional cassette
Replace the connection part of optional cassette with normal product and check operation.

Replace the additional board unit

End