Addition communication error 12 (error code:032162)

Cause
  • Occurs during communication data abnormality due to noise etc., or when the communication has not been established between the printer and the optional cassettes.
  • Occurs when changing the number of stages of optional cassettes while the power is on.
Suspected cause
  • Optional cassette connection part failure
  • Optional Paper Cassette Main Board failure
  • Main Board Assy failure
Troubleshooting
Procedure Check and measure Yes No
1

Check if the error occur with turning the printer off and on.
Turn the power off and back on again to check whether the error occurs.

 Go to step 2

End
2

Check the operation after reinstalling the optional cassette
Check by replacing the optional cassette with a normal unit (which works normally). No error occurred?

 Go to step 3

Replace the main board
3

Check the operation after reinstalling the Connection part of optional cassette
Replace the connection part of optional cassette with normal product and check operation. Did the error occur?

Replace the additional board unit
(If the trouble is not resolved, contact EPSON local service representatives.)

 End