Motor runaway error (error code: 034010)
Cause
Occurs when state of motor being driven even though a voltage is not applied to the motor.
Suspected cause
Main Board Assy failure
Troubleshooting
- Replace the main board
- EM-C8101 Service manual Rev.E
- Product Descriptions
- Structure/Operating Principles
- Name of Each Part
- Motor, Sensor, Clutch, and Solenoid Specifications
- Print Head
- Carriage Mechanism
- Ink Supply Mechanism
- Ink System Mechanism
- Paper Loading/Paper Feed Mechanism
- Scanner/ADF Mechanism
- Installation and Settings
- Overview of Introduction and Installation
- Installation Procedure
- Unpacking and checking items included in package
- Removing the protective tape and protective material
- Installation
- Installing the Cabinet
- Attaching authentication device stand
- Firmware Update
- Main Unit Settings
- Printing/operation checks
- Relocation, Removal
- Troubleshooting
- Overview
- Troubleshooting Workflow
- Troubleshooting
- Normal Errors
- Fatal Errors
- ADF/SCN error
- Home position detection failure (Error code: 100016)
- REL PID excess speed detection (error code: 100025)
- REL PID reverse detection (error code: 100026)
- REL PID lock detection (error code: 100027)
- REL PID excess load (error code: 100029)
- REL PID driving time (error code: 100030)
- Gap IF adjustment error (error code: 100043)
- Set guide sensor error (error code: 100044)
- MAIN-B connection error (error code: 100048)
- MAIN-B Firmware version mismatch error (error code: 100050)
- Paper jam error (error code: 100054)
- Calibration error (error code: 190000)
- Match error between Main ROM and μSD ROM (PDL Program) (error code:205604)
- CR error
- CR PID driving time error (error code: 000020)
- CR PID excess load error (error code: 000021)
- CR PID excess speed error (error code: 000022)
- CR PID reverse error (error code: 000023)
- CR PID lock error (error code: 000024)
- CR PID speed fall error (error code: 000025)
- CR PID excess load error 2 (error code: 000027)
- CR load position driving time error (error code: 000030）
- CR load position excess load error (error code: 000031)
- CR load position excess speed error (error code: 000032)
- CR load position reverse error (error code: 000033)
- APG target position not reached error (error code: 034011)
- PW detector failure error (error code: 034016)
- PW sensor detected foreign object error (error code: 034017)
- PF error
- PF PID driving time error (error code: 000040)
- PF PID excess load error (error code: 000041)
- PF PID excess speed error (error code: 000042)
- PF PID reverse error (error code: 000043)
- PF PID lock error (error code: 000044)
- PF load position driving time error (error code: 000050)
- PF load position excess load error (error code: 000051)
- PF load position excess speed error (error code: 000052)
- PF load position reverse error (error code: 000053)
- SMAP phase detection error (error code: 034012)
- 3rd NIP release sensor failure error (error code: 034018)
- Cassette error
- ASF PID driving time error (error code: 000060)
- ASF PID excess load error (error code: 000061)
- ASF PID excess speed error (error code: 000062)
- ASF PID reverse error (error code: 000063)
- ASF PID lock error (error code: 000064)
- ASF load position driving time error (error code: 000070)
- ASF load position excess load error (error code: 000071)
- ASF load position excess speed error (error code: 000072)
- ASF load position reverse error (error code: 000073)
- Additional cassette error
- 2nd ASF PID driving time error (error code: 000080)
- 2nd ASF PID excess load error (error code: 000081)
- 2nd ASF PID excess speed error (error code: 000082)
- 2nd ASF PID reverse error (error code: 000083)
- C2 PID lock error (error code: 000084)
- 2nd ASF load position driving time error (error code: 000090)
- 2nd ASF load position excess load error (error code: 000091)
- 2nd ASF load position excess speed error (error code: 000092)
- 2nd ASF load position reverse error (error code: 000093)
- C1 LFT PID driving time error (error code: 000160)
- C1 LFT PID excess load error (error code: 000161)
- C1 LFT excess speed error (error code: 000162)
- C1 LFT PID lock error (error code: 000164)
- LFT2 PID driving time error (error code: 000180)
- LFT2 PID excess load error (error code: 000181)
- LFT2 PID excess speed error (error code: 000182)
- LFT2 PID lock error (error code: 000184)
- LFT3 PID driving time error (error code: 000200)
- LFT3 PID excess load error (error code: 000201)
- LFT3 PID excess speed error (error code: 000202)
- LFT3 PID lock error (error code: 000204)
- LFT4 PID driving time error (error code: 000220)
- LFT4 PID excess load error (error code: 000221)
- LFT4 PID excess speed error (error code: 000222)
- LFT4 PID lock error (error code: 000224)
- PG PID driving time error (error code: 000480)
- PG PID excess load error (error code: 000481)
- PG PID excess speed error (error code: 000482)
- PG PID reverse error (error code: 000483)
- PG PID lock error (error code: 000484)
- ASF3 PID driving time error (error code: 000540)
- ASF3 PID excess load error (error code: 000541)
- ASF3 PID excess speed error (error code: 000542)
- C3 PID reverse error (error code: 000543)
- ASF3 PID lock error (error code: 000544)
- ASF3 load position driving time error (error code: 000550)
- ASF3 load position excess load error (error code: 000551)
- ASF3 load position excess speed error (error code: 000552)
- ASF3 load position reverse error (error code: 000553)
- ASF4 PID driving time error (error code: 000560)
- ASF4 PID excess load error (error code: 000561)
- ASF4 PID excess speed error (error code: 000562)
- ASF4 PID reverse error (error code: 000563)
- ASF4 PID lock error (error code: 000564)
- ASF4 load position driving time error (error code: 000570)
- ASF4 load position excess load error (error code: 000571)
- ASF4 load position excess speed error (error code: 000572)
- ASF4 load position reverse error (error code: 000573)
- SRPT PID driving time error (error code: 000640)
- SRPT PID excess load error (error code: 000641)
- SRPT PID excess speed error (error code: 000642)
- SRPT PID lock error (error code: 000644)
- Selector valve error
- PW sensor light value adjust error (error code: 030002)
- Emergency stop error caused by cover opening (error code: 030004)
- Power Supply Cooling Fan failure (error code: 030902)
- Printhead electrical error
- Head-Hot detect error (before printing) (error code: 031001)
- Head-Hot detect error (after flushing) (error code: 031002)
- Transistor temp error (error code: 031003)
- Head temp error (error code: 031004)
- X-Hot detect error (at ink replacement timing) (error code: 031005)
- Blowout of a fuse error (Head) (error code: 031006)
- VBS over-voltage error (error code: 031008)
- HCS error (error code: 031011)
- Additional cassette FW error
- Extension over connection error (error code: 032001)
- Incompatible expansion cassette connection error (error code: 032002)
- Additional setting state error 1 (error code: 032051)
- Additional setting state error 2 (error code: 032052)
- Addition recovery mode error (error code: 032101)
- Addition communication error 1 (error code:032151)
- Addition communication error 2 (error code:032152)
- Addition communication error 3 (error code:032153)
- Addition communication error 4 (error code:032154)
- Addition communication error 5 (error code:032155)
- Addition communication error 6 (error code:032156)
- Addition communication error 7 (error code:032157)
- Addition communication error 8 (error code:032158)
- Addition communication error 9 (error code:032159)
- Addition communication error 10 (error code:032160)
- Addition communication error 11 (error code:032161)
- Addition communication error 12 (error code:032162)
- CSIC error
- Other ink device error (error code: 033003)
- Other ink device error (error code: 033004)
- Other ink device error (error code: 033005)
- CSIC access error (hardware failure) (error code: 033006)
- CSIC access error (hardware failure) (error code: 033007)
- CRCM access error (firmware failure) (error code:033008)
- Special print impossible error (error code: 033009)
- CSIC access error (hardware failure) (error code: 033010)
- CSIC access error (hardware failure) (error code: 033011)
- Home position seek error (error code: 034001)
- Deadlock avoidance impossible (error code: 034002)
- Impossible contact detection error (error code: 034003)
- Motor runaway error (error code: 034010)
- Ink leak error (Error code: 034841)
- SD Card Access error (Error code: 205602)
- FW error
- Precautions for collecting the main unit log
- ADF/SCN error
- Troubleshooting from Failure Symptom
- Feeding trouble
- Printing/image quality trouble
- ADF/scanner trouble
- Other
- Remedy of When The Check Pattern is not appropriate
- Failure Verification Function
- Fax related troubleshooting
- Disassembly / Assembly
- Repair work summary
- Disassembly Flowchart
- Housing (1/3)
- Housing (2/3)
- Housing (3/3)
- Ink Supply (1/3)
- Ink Supply (2/3)
- Ink Supply (3/3)
- ADF/SCN（1/6）
- ADF/SCN（2/6）
- ADF/SCN（3/6）
- ADF/SCN（4/6）
- ADF/SCN（5/6）
- ADF/SCN（6/6）
- Electric Components (1/4)
- Electric Components (2/4)
- Electric Components (3/4)
- Electric Components (4/4)
- Ink system mechanism
- Carriage Mechanism (1/3)
- Carriage Mechanism (2/3)
- Carriage Mechanism (3/3)
- Paper Feed Mechanism (1/3)
- Paper Feed Mechanism (2/8)
- Paper Feed Mechanism (3/8)
- Paper Feed Mechanism (4/8)
- Paper Feed Mechanism (5/8)
- Paper Feed Mechanism (6/8)
- Paper Feed Mechanism (7/8)
- Paper Feed Mechanism (8/8)
- Paper Cassette
- Optional Paper Cassette (1/4)
- Optional Paper Cassette (2/4)
- Optional Paper Cassette (3/4)
- Optional Paper Cassette (4/4)
- Parts/Components Location
- Before / After Replacement Work
- Disassembly/Reassembly_1
- Housing
- Left Housing Assy
- Front Left Housing
- Front Cover Hinge Left
- Front Inner Housing Left
- Front Cover Assy
- Stacker Driven Assy
- Cassette Paper Size Sensor
- Cassette Paper Size Sensor Lever
- Cassette Paper Size Sensor Holder
- Stacker Assy
- Connector Cover
- Front Inner Housing Center
- Right Housing Assy
- Front Right Housing
- Front Cover Hinge Right
- Ink Pack Tray (CL)
- Ink Pack Tray (BK)
- Panel FFC Protection Sheet
- Panel Unit
- Panel FFC
- Front Cover Sensor Cover
- Front Cover Sensor
- Front Inner Housing Right
- Ink Supply
- Paper Jam Clear Cover Holder
- Paper Jam Clear Cover Open Sensor
- Left RIPS Housing Assy
- Ink Pack Cover Lock Lever Assy
- Front RIPS Housing
- Decompression Tube Assy
- Ink End Sensor
- I/S Unit
- Decompression Pump Unit
- Ink Leak Sensor Assy
- CSIC FFC
- Ink Pack Cover Belt
- Ink Pack Cover
- Ink Pack Cover Open Sensor
- Right RIPS Housing Assy
- CSIC Relay Board
- Paper Jam Clear Cover Belt
- Paper Jam Clear Cover
- Rear RIPS Housing
- Ink Supply Tube Assy
- Selector Valve Unit
- ADF/SCN
- Rear ADF Cover Assy
- Left SC Cover
- Front SC Cover
- ADF Board
- C-ring & Combination Gear
- Soft Closing Gear Assy
- ADF Cover Assy
- Top ADF Document Support Assy
- ADF Cover
- Bottom ADF Document Support
- Document Length Detector
- Document Width Detector
- C-ring & Stopper Shaft
- Rear SC Cover
- ADF unit
- ADF Half Closed Sensor
- SCN Unit
- Support Stand
- Document Mat Cover Assy
- SCN Upper Case
- SCN Board
- Document Width Detector/Document Length Detector
- CIS Unit (SCN)
- ADF Close Sensor
- ADF Pick Up Roller Assy
- ADF Pickup Roller Cover
- ADF Retard Roller
- ADF Retard Roller Cover
- Document Stopper
- Paper Stopper Hinge
- Right SC Cover
- ADF Reinforcing Plate Rear
- ADF Reinforcing Plate Front
- Front ADF Cover/Front ADF Cover Support
- CIS Unit (ADF)
- Electric Components
- Ink system mechanism
- Carriage mechanism
- Paper Feed Mechanism
- Paper Guide Upper Right
- Paper Guide Upper Center Right
- Paper Guide Upper Center Left
- Paper Guide Upper Left
- Paper Guide Upper Center Assy
- PE Sensor
- Nip Release Solenoid
- Duplex Unit Paper Detector
- Duplex Print Cover Open Sensor
- Star Wheel Assy
- Paper Jam Sensor Lever
- ASF Drive Assy
- ASF Encoder
- PW Drive Shutter
- PF Drive Assy
- Lift Gear
- Lift Drive Assy
- PF Scale Protection Material
- PF Belt Tension Stopper
- SMAP Phase Sensor
- PF Timing Belt
- PF Encoder Assy
- Rear ASF Unit
- Rear ASF Clutch Gear
- Rear ASF Solenoid
- Rear ASF Upper Cover
- Paper Guide UpperLower
- Rear ASF Lower Cover
- RIPS Drive Roller
- RIPS Feed Sensor Lever & Torsion Spring
- Rear Band
- Duplex Print Cover
- Rear ASF Upper Cover Sub
- Duplex Print Assy
- Middle Duplex Print Guide
- Pickup Roller
- Paper Detection Sensor
- Hopper Up/down Sensor
- Feed Lever
- Cassette Detection Sensor
- Feed Sensor
- Paper Size Sensor
- Paper Cassette
- Additional cassette unit
- Option Pick Up Roller
- Option Rear Cover
- Option Rear Cover Belt
- Option Feed Lever
- Upper Connector
- Lower Connector
- Option Right Frame
- Option Rear Cover Sensor
- Separate Roller Drive Gear
- Lift Drive Gear
- Spur Gear (with E-ring)
- Vertical Roller
- Cassette Detection Sensor
- Feed Sensor
- Cassette Paper Size Sensor
- Paper Detection Sensor
- Hopper Up/down Sensor
- Option Cassette Paper Size Sensor
- Option Cassette Paper Size Sensor Lever
- Option Cassette Paper Size Sensor Holder
- Others
- Housing
- Service Support Mode
- Starting Service Support Mode
- Menu List / Details
- 01 Printer Status Information
- 02 Check Pattern Print
- 201 Check Pattern
- 202 Paper Feed Confirmation
- 203 Paper Feed Confirmation (ADF)
- 03 Failure Verification
- 04 Maintenance
- 05 Adjustment Table for each Replacement Part
- 501 Main Unit
- 50101 Head & Ink Path
- 50102 Paper Feed/Eject Parts
- 5010201 Rear ASF Unit
- 5010202 C1 Pickup Roller
- 5010205 CR Unit / Head FFC Assy
- 5010206 CR Motor Assy
- 5010209 Star Wheel Assy
- 5010213 CR Scale
- 5010214 Duplex Print Unit
- 5010215 ASF Drive Assy
- 5010216 APG Drive Assy
- 5010217 APG Motor Assy
- 5010218 PW Drive Shutter
- 5010219 PF Drive Assy
- 5010220 Lift Drive Assy
- 5010221 NIP Release Related Parts
- 5010222 Paper Guide Upper (Left/Right)
- 5010223 PW Sensor
- 50103 Electric Parts
- 502 Additional Cassette
- 503 ADF/SCN
- 504 Others
- 501 Main Unit
- 06 Individual Adjustment
- 601 Printer/Additional Cassette
- 60101 CR Motor Correction
- 60102 PF Motor Correction
- 60103 C1 ASF/Lift Motor Correction
- 60104 C2 ASF/ Lift Motor Correction
- 60105 C3 ASF/ Lift Motor Correction
- 60106 C4 ASF/ Lift Motor Correction
- 60108 Head ID Input
- 60109 Nozzle Noise Check
- 60110 Nozzle Rank Categorise
- 60111 Nozzle Detect Check
- 60115 Head Angular Adj. (H/W)
- 60116 Head Angular Adj. (S/W) A
- 60117 Head Angular Adj. (S/W) B
- 60118 PTS Acc./ Dec. Adj.
- 60119 PTS Acc./ Dec. Adj. (Simple)
- 60120 Bi-D Adj.
- 60121 Bi-D Adj. (Simple)
- 60122 Bi-D Band Adj.
- 60123 Bi-D Band Adj. (Simple)
- 60124 PW Sensor Correction
- 60125 PW Sensor Initialize
- 60128 Cassette PE Adj.
- 60129 Rear ASF PE Adj.
- 60132 PF/EJ Band Feed Adjustment
- 60133 PF/EJ Band Feed Adj. (Simple)
- 60134 A - B Band Adjustment
- 60141 Special Ink Charge
- 60142 Ink Discharge
- 60143 CR Unlock & Power OFF
- 60144 ROM Board Restore
- 60145 CL1 Operation Check
- 602 ADF/SCN
- 60201 Shading Calibration (Back)
- 60202 Density Calibration
- 60203 ADF Scanning Adj. (600dpi)
- 60204 ADF Scanning Adj. (300dpi)
- 60205 Manual ADF Skew Correction
- 60206 FB Scan Position Offset
- 60207 ADF Scan Position Offset
- 60208 ADF Scaling Offset
- 60209 ADF/SCN Individual Settings Reset
- 60210 ADF Front CISM Position Auto Calibration
- 601 Printer/Additional Cassette
- 07 Installation Setting / Operation Check
- 08 USB Memory FW Update
- 09 Date Transfer Function
- 10 Acquire Debug Log
- Adjustment and Additional Operations
- Maintenance and Inspections
- Appendix