PF PID lock error (error code: 000044)

Cause
  • State in which load of PF motor exceeds expected load
  • When rotated in the opposite direction to rotation direction
    (There was a sudden load error, and the motor rotated in the opposite direction in reaction to it)
  • State in which load of motor exceeds expected load, and motor does not rotate at all
Suspected cause
  • Stacker incorrectly set
  • Paper jam paper remaining
  • Paper path damaged and feed roller worn out
  • Gears locking due to foreign object
  • PF gear train part damaged
  • Maintenance Unit failure
  • PF encoder failure
  • PF motor failure
  • Motor driver failure/main board failure
Troubleshooting
Step Confirmation and action Yes No
Advance check 1

Check the stacker attachment state
Is the stacker attached correctly?

 Go to advance check 2

Reattach the stacker
Advance check 2

Check paper jam and remaining paper
There is no paper jam paper or foreign object remaining in the paper feed path.

 Go to advance check 3

Remove the paper jam paper and foreign object
Advance check 3

Check the timing of error occurrence
At what timing does the error occur with the product?
Does it occur when the power is turned on?

 Go to step 3

Go to step 1

1

Check the operation of the feed roller (upper paper guide)
For feed roller, check the following items.

  • The feed roller is not damaged or worn out.
  • Does the roller rotate?

Nozzle condition is excellent?

 Go to step 2

Replace the upper paper guide
2

Confirmation in the paper transport path
There is no damaged or broken part in the paper feed path. (There is nothing hindering paper feeding.)

 Go to step 3

Removal of foreign substances
or
Replace the damaged part
3

Perform PF motor operation check
Turn on the power and check the PF motor operation.
Did the PF motor operate (rotate)?

 Go to step 5

Go to step 4
4

Check the PF drive transmission gears
Check if a foreign object impedes rotation or the PF drive gears are damaged.
Is it damage?

[Check points]
1. Drive transmission gears in the vicinity of the PF motor
2. Maintenance Unit drive gears

Replace the PF Motor Assy

(If the trouble is not resolved, replace the main board)

Removal of foreign substances
or
Replace the damaged part
5 Perform PF motor operation check
Is the PF motor operating abnormally?

Replace the main board

(If the trouble is not resolved after replacing the Main Board, inquire at Epson Service Support department.)

Replace the PF encoder