Impossible contact detection error (error code: 034003)

Cause

Contact detection is not possible even when CR performs specified step movement.

Suspected cause
  • Paper jam or foreign object (in CR operation area)
  • CR lock lever failure (Inksystem Assy failure)
  • Main board failure
Troubleshooting
Step Confirmation and action Yes No
1

Check for paper jam and foreign object
Check the CR scanning area. Was there any paper jam or foreign object?

 Go to step 2

Remove the jammed paper or foreign object.
2

Check the CR lock lever operation
Turn on the power and check the operation of the CR lock lever. Is the CR lock lever operating normally?

Replace the main board

(If the trouble is not resolved, contact EPSON local service representatives.)

Replace the Maintenance Unit