VBS over-voltage error (error code: 031008)

Cause

Occurs when an abnormal voltage is applied to the head drive circuit.

Suspected cause
  • Print head failure
  • Main Board failure
  • Head FFC inserted slanted
Troubleshooting
Step Confirmation and action Yes No
1

Check the head FFC state
Check the head FFC state to make sure that the FFC is not damaged. (Head FFC connection part has come off, FFC disconnected, etc.)

Replace the following parts in sequence.

(If the trouble is not resolved, also replace the head FFC. If the trouble is still not resolved, contact service support.)

Replace the head FFC