Ink Bleed

Symptom

Characters and images are distorted or blurred.

Suspected cause

ADF/SCN Unit failure
Paper
Ink
Miss-match the Printer setting and print paper
Printhead failure
Temperature and humidity sensors failure
PG adjustment value deviation

Troubleshooting

Step	Check and measure	Yes	No
1	Check whether printing or copying Check whether the symptom occurs with printing or with copying.	Occurs with printing and copying Go to step 2	Occurs with copying only ADF/scanner trouble
2	Check implementation of printing troubleshooting (answer and handing an incoming call) Check implementation of printing troubleshooting at an incoming call. Has printing troubleshooting been performed?	Go to step 3	Get a service engineer to perform printing troubleshooting. If nozzle missing is not improved after performing the above, go to step 3.
3	Check the settings Check the print settings from the service information portal. Are print settings set correctly?	This is to be dealt with by a service engineer. Go to step 4	If nozzle missing is not improved after performing the above, go to step 3. If the symptom is not resolved even after performing printing troubleshooting, judge that this needs to be dealt with by a service engineer, and go to step 4.
4	Check the paper Print with standard paper (genuine paper) and check that there is no character distortion or blurring. Is the result OK?	Go to step 5	Recommend using the standard paper (genuine paper).
5	Check the ink packs Check the ink packs attached to the printer. Are genuine ink packs attached?	Go to step 6	Recommend using genuine ink packs. Check whether or not the corresponding error occurs by using genuine packs. If the symptom continues to occur after changing to the genuine ink packs, go to step 6.
6	Check the nozzle check pattern Print nozzle check patterns and check whether there are nozzles missing or deflection. Nozzle condition is OK? Nozzle check pattern print method is below. Normal menu [Setting] > [Maintenance] > [Print Head Nozzle Check] Service Support Mode 20103 Service Nozzle Check Pattern	Go to step 7	Obtain the information as follows from the service status sheet and execute head cleaning according to the nozzle missing state check matrix table. Nozzle missing rank Obtain the information of cleaning 1 to 5 from the 102 Service Status Sheet Print and execute head cleaning according to the nozzle missing state check matrix table. * If nozzle missing is not improved, refer to Nozzles missing . If the symptom is not improved after performing the above, go to step 7.
7	Check the PG Is the PG within the specified value range (1.35 ±0.05 mm)?	Go to step 8	Perform the " Check the PG". If the symptom continues to occur after performing the PG adjustment, go to step 8.
8	Check the temperature Check that the head thermistor and temperature and humidity sensor temperatures are appropriate. Execute the following items from the Service Support mode then. 30205 Others 3020501 Temperature and Humidity Sensor 3020507 Head Temperature Appropriate temperature: (2) - (1) = -3 to +5[ºC] * The head temperature becomes very hot after continuous printing so wait about 1 hour after printing before performing the check.	Contact the Epson Service Support department.	When the head thermistor is detecting abnormal value Replace the Printhead. (Refer to Printhead　.) When the Temperature and Humidity Sensor is detecting abnormal value Replace the Temp./Humidity Sensor. (Refer to Temp./Humidity Sensor.)