Additional setting state error 1 (Error code: 032051)

Cause

Occurs when the condition that the connection terminal seems to be defective connection is detected at the main unit and optional cassette connection section.

Suspected cause
  • Optional cassette installation failure
  • Foreign object (in connection part)
  • Optional cassette connection part failure
  • Optional Paper Cassette Main Board failure
Troubleshooting
Step Check and measure Yes No
1

Check the Optional Cassette installation state
Check that the Optional Cassette is properly installed.

Go to step 2

Reinstall the optional cassette.

2

Check the foreign material in connection part
Check that there is no foreign object trapped in the contact point between the main unit and the extension cassette.

If the error did not occur, go to step 3.

Remove the foreign object from connection part.

3

Check the operation after reinstalling the Connection part of optional cassette
Replace the connection part of optional cassette with normal product and check operation.

Replace the additional board unit

End