PG PID reverse error (error code: 000483)

Cause
  • The load on the motor is greater than expected.
  • When rotated in the opposite direction to rotation direction


    (There was a sudden load error, and the motor rotated in the opposite direction in reaction to it.)

  • State in which load of motor exceeds expected load, and motor does not rotate at all

Suspected cause
  • Disconnect APG Motor Sensor/APG Motor cable
  • APG gear phase shift
  • Gears locking due to foreign object
  • APG phase sensor or APG motor encoder failure
  • Gear trains for lifting cassette are damaged or have foreign objects.
  • APG gear train part damaged
  • APG motor failure
  • Main Board Assy failure
Troubleshooting
Step Check and measure Yes No
1

Check connection of cables
Check that the APG Motor Sensor/APG Motor Cable is not disconnect.
Is the cable connected correctly?

Go to step 2

Reconnect the cables.
2 Check the APG motor operation
Turn on the power and check the APG motor operation. Did the APG motor operate?		 If the error did not occur, go to step 3.

Replace the APG motor assembly
3 Check the APG motor sensor state
Did the APG motor operate abnormally (runaway) when the power was turned on?		 Go to step 4 Replace the APG motor sensor assembly
4 Check the APG gear phase
Is the APG gear phase correct?		 Go to step 5

Match the APG gear phase
5 Check the APG gear train parts
Check the APG gear train parts to make sure that there is no foreign object on or damage to them

If the error occurred, replace the Main Board Assy.
(If the problem persists, contact Epson local service representatives)

Remove the foreign object.
or
Replace the APG drive assembly or APG motor assembly.