Impossible contact detection error (error code: 034003)

Cause

Contact detection is not possible even when CR performs specified step movement.

Suspected cause
  • Paper jam or foreign object (in CR operation area)
  • CR lock lever failure (Inksystem Assy failure)
  • Main board failure
Troubleshooting
Step Check and measure Yes No
1

Check for paper jam and foreign object
Check that there is no paper jam or foreign object in the CR operation area. Is the result OK?

 Go to step 2

Remove the jammed paper or foreign object
2

Check the CR lock lever operation
Turn on the power and check that the CR lock lever is operating. Does the CR lock lever work normally?

Replace the main board
(If the problem persists, contact EPSON Local Service Representatives)

Replace the Maintenance Unit