Contact detection distance exceeded (error code: 100017)

Cause

Occurs if the CIS module cannot correctly detect the origin position during the initial operation.

Suspected cause
  • CIS module FFC disconnected
  • ADF/SCN unit failure (SCN Unit failure)
Troubleshooting
Step Check and measure Yes No
1

Check the connection state of the CIS module FFC
Is the SCN CIS module correctly connected to the ADF/SCN main board (CN462, CN463)?

Replace the ADF/SCN Unit.

Reconnect the SCN CIS module FFC.