PW sensor detected foreign object error (error code: 034017)

Cause
  • Occurs when the output of the PW sensor is in a state lower than the prescribed condition and reflected light can not be obtained as expected.

Suspected cause
  • PW Shutter Solenoid failure
  • PW Shutter failure
  • PW sensor failure
  • Main Board Assy failure
Troubleshooting
Step Check and measure Yes No
1

Check the reflection face of platen
Check that dirt does not adhere to the reflection face of platen.

Go to step 2

Clean the reflection face of platen

2 Check the operation of PW Shutter Solenoid
Execute the “30112 PW Sensor Shatter Check” from the service support mode. Check the operation of PW Shutter Solenoid?
If the error did not occur, go to step 3. Replace the PW Drive Shutter
3 PW Sensor Shutter Move
Execute the “60124 PW Sensor Correction” from the service support mode. Is the PW Shutter operation is normal?
If the error did not occur, go to step 3. Replace the CR unit.
4 Check the operation after reinstalling the Main board
Replace the main board with normal product and check operation. Did the error occur?
Replace the PW sensor If the error occurred, replace the Main Board Assy.